centrexIT recognized as one of San Diego’s Best Places to Work 2021

centrexIT recognized as one of San Diego’s Best Places to Work 2021

We’re excited to announce that 2021 is the eighth year that centrexIT has been recognized as one of San Diego Business Journal’s Best Places to Work!

centrexIT Best Places to Work Winner certificate

This year was a big year for us. After the first few months of working remotely during the Covid-19 pandemic, the team gave a nearly unanimous vote to continue working remotely, even after things opened up. This caused us to make the big decision to downsize our permanent office space. Our new space focuses on provisioning, project engineering, “hot desks” for anyone who needs them, and occasional in-person team meetings.

centrexIT office move
Dylan and Caleb reimagine a couple of rooms in our new Poway office space, while Fernando and Hadis celebrate finishing up after a busy day of moving complex IT equipment

One of the biggest changes that came with making a long-term remote work decision for the team was the opportunity to open up our hiring to other states. For years, we hosted an official “Welcome” for each new employee at our weekly all-hands Lunch & Learn. Now, as part of the introduction, each new employee tells us about their hometown. The hometown pictures give us an opportunity to take a “virtual tour” of a new and exciting place. Having a nation-wide presence also allows more flexibility for our existing staff. For example, most employees can move closer to family when needed without job interruption.

Since making the shift to a fully-remote team, we don’t meet in person very often. When we do it’s even more special. Events like family beach days or hiking trips are some of our favorite ways of getting together and celebrating each other and the places we live.

centrexIT 2021 family beach day
Family beach day in the summer of 2021

Doing IT with C.L.A.S.S.

Whenever you have a big change, it’s common to see a shift in company culture. One way we kept our culture during the shift to the remote working-environment is an intentional focus on our core values of C.L.A.S.S.

  • Care
  • Leadership
  • Accountability
  • Service
  • Speed

These core values are critical for both internal and external customers. External customers, our clients, obviously benefit from top-shelf services when each touch uses care, leadership, accountability, service, and speed. Internal customers, our teammates, benefit from working in a supportive environment where each can succeed at their work. The world of IT is fast-paced and stressful at times; knowing that each person you work with has your back and is working towards a common goal makes all the difference.

Here are a few of the things our employees said in the San Diego Business Journal Best Places to Work 2021 survey:

What does centrexIT do that makes it a place where people would want to work?

  • “Everyone is so welcoming and understanding! There’s a strong belief that teamwork and collaboration are valued. This produced a true “open door policy” that comes without the fear of being shamed or having to deal with retaliation. It’s the most positive work environment I’ve experienced in my 20 years in the workforce.”
  • “Listens to its employees, supports a good work/life balance, takes calculated risks to improve the lives of employees and clients.”
  • “It keeps their employees in mind in every decision they make, big or small. The compensation is more than fair and there is plenty of opportunity to grow within the organization.”
  • “It values individuals. The company recognizes where it needs to improve and invests in those areas for the benefit of all. They listen to the needs of employees and make efforts to fill those needs!”
  • “The level of respect, care and integrity we provide not only to each other, but to our clients is awesome”
  • “The transparency everyone has. I feel there is no one person I can’t approach if needed. A level playing field.”
  • “They continue to look for ways to improve their culture and work/life balance”
  • “They do not treat you like another number. You are an individual and your family and life comes first, you end up building strong bonds with both leadership and teammates to which it makes it so you want to go to work.”

Looking at 2022

We’re excited that centrexIT is once again recognized as one of San Diego’s Best Places to Work in 2021. As the world continues to change, our priorities are to adapt so centrexIT can keep being one of the top places to work in San Diego and beyond. We want our remote team to feel connected. We want our benefits and compensation to exceed the market going rate. And we want to have a work environment of mutual trust and support where we do IT with C.L.A.S.S.

Our New Work-from-anywhere Office

We are excited to announce our new work-from-anywhere office! Last year, our team immediately transitioned to a full work-from-home model when the covid-19 shutdown occurred. We were already confident in the tech side of things, but we had not yet experienced the exclusively online interaction and KPI-driven success matrix that fully remote work requires. As it turned out, we loved it! Effective communication technology from Cisco and Microsoft kept us connected and productive, and cutting out the daily commute wasn’t all that bad, either! This year, we decided to make the shift to a permanent hybrid office and work-from-anywhere business model and move to a space that reflected our new and improved work structure.

Our New Address
12232 Thatcher Court
Poway, CA 92064

You can find us here and everywhere with an Internet connection, ready to help.

The IT Office Move

Moving computers to a new office space is a typical service we provide for our clients. It’s not often we get to do it for our own team, which made this particular move extra exciting.

Hadis and Fernando worked tirelessly packing up and transporting our technical gear to our new centrexIT building.

The New Office

One thing we love about our new office space is the ground-floor design. The high-rise setup we had before was great for our back office and service desk teams. However, moving equipment up and down fourteen stories was not efficient for our field engineers and provisioning department. With the hybrid work-from-anywhere office model, our back office and service desk teams now only visit the office on a part-time basis. This new space prioritizes the requirements of the technicians and engineers who come in regularly to prepare equipment and transport hardware to our clients.

Keeping Connected

How do we keep connected during our primarily online interactions? First, our entire team meets every morning at 8:00 am to catch up on any planned company initiatives or urgent client needs. We also have a weekly all-hands meeting with a mixture of company announcements, updates, training, and special guests. Of course, our favorite way of keeping in personal touch are our casual chat spaces. From IT memes to sporting events, we love to share our stories with each other online. This keeps our friendly company culture strong in the work-from-anywhere environment.

Dylan Natter’s Proposed Forbes Articles

Dylan Natter’s Proposed Forbes Articles

We were excited to publish our first Forbes article earlier this year and then we thought to ourselves…what article should centrexIT CEO Dylan Natter work on next? After all, as a true renaissance man, Dylan can provide some pretty good insight into a wide variety of topics. It turns out Dylan Natter had plenty of Forbes article propositions to send over.

Dylan Natter’s Proposed Forbes Articles

  • Nickelback is the greatest rock band in the world, and I’m tired of pretending otherwise.
  • Technology is cyclical: the triumphant return of the semaphore
  • I can hold my breath for 10 minutes
  • “Jack and Jill” was a movie years ahead of its time, and you owe Adam Sandler an apology
  • Hey! You look really nice today. Is that a new aftershave? It smells great!
  • The socioeconomic ramifications of rock and roll music in East Berlin, circa 1967
  • Forks are uncivilized
  • Mary Shelley kept her husband’s calcified heart in her desk, and that’s just about the most metal thing I’ve ever heard of
  • Can’t anyone else hear that terrible heartbeat from beneath the floorboards?
  • Scissors should absolutely beat rock
  • Grant Page owes me $15
  • The XFL is the future of sports entertainment

And our favorite:

  • Brown bears aren’t so tough, and I’ll wrestle one to prove it

As always, have a great April Fools Day!

The centrexIT Team

Taking Care of Business in 2020

When we chose “Taking Care of Business” as part of our tagline, we weren’t expecting the unique challenges of 2020. However, we here at centrexIT are blessed with the key to any challenge: a truly outstanding team that has gone above and beyond to support our clients, our community, and each other. 

Despite the myriad of difficulties, 2020 has been filled with countless unexpected joys. Here are a few examples of things to be grateful for that stood out to me over the past year. Read more “Taking Care of Business in 2020”

Helping Working Wardrobes Help Others

Photo: centrexIT and SynergEyes giving a “high five” to Working Wardrobes. It was a pleasure helping Working Wardrobes help others.

2020 has been a challenging year for many people, in many unforeseen ways. And yet, despite these difficulties, we at centrexIT have been astounded by the incredible work and admirable charity that many of the businesses we serve have continued to do. Recently, we were invited to participate in helping Working Wardrobes help others in our community. Read more “Helping Working Wardrobes Help Others”

Sharing Joy with MAAC - centrexIT Blog

Sharing Joy with MAAC

One of the great things about being a managed IT provider in San Diego County is the outstanding organizations and people with whom we get to work. This year, we were excited to kick off our first annual jacket and toy drive while sharing joy with MAAC. MAAC is a non-profit organization that has supported the San Diego County area for over 50 years. MAAC’s advocacy and high-quality programs maximize self-sufficiency among the vulnerable members of our communities.

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centrexIT Announces New CEO, New HQ and a Total Company Re-Focus on Culture and Customer Care

Today, centrexIT is turning a page in its history by announcing the return of the company’s founder, Dylan Natter, who is re-assuming the role of CEO. This executive shift in leadership comes at a time when the company is poised for continual growth. Dylan’s mission is to ensure that this growth is built upon the company’s culture of customer care and consistent with the company’s vision and core values.

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centrexIT Partners with San Diego Humane Society’s Walk for Animals

centrexIT is proud to announce we will be attending and contributing to the San Diego Humane Society’s Walk for Animals on Saturday, May 5 at Liberty Station! This exciting event is open to the public and will raise awareness and funds for animals in need within our community. The walk will be held from 7am to 12pm at NTC Park at Liberty Station. 2455 Cushing Rd. San Diego, CA 92106

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