Our virtual CIOs develop technology roadmaps, work with your leadership team to develop and maintain budgets, and help you build toward your goals.
IT System Health
IT specialists and consultants work both offsite and onsite to maintain a productive IT environment. We explore the root cause of any incidents and develop a corrective, preventative plan to reduce its chance of recurring.
Service Desk Support
Our team offers multiple methods of contact, provides 24-hour emergency IT support, and is constantly looking at innovative ways to improve your experience.
Our proactive team of specialized technicians and analysts focuses on maintaining the health of your network. Data backups are managed through a defined process and checked for reliability.
We support three types of onsite capabilities, depending on the needs of your business. Dedicated onsite technicians serve the location of your choice full-time and function as your local IT team, and reoccurring onsite visits are available if part-time onsite support is needed.
Efficient device provisioning eases the deployment and management of your IT system resources and helps your users get onboarded or upgraded quickly and effectively.
Each of our service areas follows a streamlined process focused on the unique needs of the clients we serve.
A quality process gets the results you need and eliminates surprises.
Here are a few things we hear from people who are looking into alternative ways of managing their IT as a solution for their business:
We are not confident that our current IT provider is able to keep up with our business plans.
Our current provider seems to be very reactive and requires a lot of our time to manage them.
We are losing a key person that has been handling our IT and we need a short- and long-term plan.
Our current provider doesn't seem to really understand or help us adhere to the regulations that are impacting us.
We seem to be falling behind in technology and are unable to do some things that seem to be basic.
We do not have a clear IT budget or roadmap and everything seems to be a surprise.
Our provider keeps losing team members and it is affecting us because we are having to retrain them.
We are not confident in our current security and are left wondering if we will be next.