When you’re running a small business in today’s digital world, you can’t leave out IT support. But IT support can quickly take up a small business company’s budget. According to research by IDC, small businesses spent $568 billion in 2017 on IT. Much of these costs can be attributed to labor. Thus, it’s vital for small businesses to be aware of the different costs associated with hiring the right team to take care of their IT-related issues. There are different rates that IT companies charge their clients, and much of it depends on who will be doing the work and what services they will be provided. Here is a guide you can use to help streamline the process of knowing what you should be spending on your IT support.
Proper IT management of healthcare information can be a matter of life and death. Most patient information is now kept on private servers or on secure cloud storage providers. While written records still exist, getting patients the treatment they need depends on fast access to accurate digital information. If your IT company isn’t knowledgeable about HIPAA, network security and disaster recovery, people won’t just lose money. Their health can be affected. Not all IT management companies can properly handle the healthcare industry, so do thorough research before you hire one.
It’s not uncommon for small businesses to employ IT companies to manage their IT-related issues and functions to maintain operational efficiency. But not all IT companies are created alike. In fact, some may not even be doing what they are supposed to be doing to address the business’s needs. Here are five aspects small business owners should consider.
There are no “normal” information technology (IT) requirements for a company in today’s market. Some businesses require extensive information security and attention to compliance requirements. Another may be looking for public cloud solutions. Maybe your business needs all these tools and more, and you aren’t sure where to go with IT services. According to CIO Magazine, an average of 4 to 6 percent of revenue is spent on IT.
With a cost that adds up to this much revenue, having a competent and trustworthy IT team is essential. Once the need for IT specialists is apparent, the question is one of insourcing vs. outsourcing and whether to hire an in-house team or an outsourced team on an as-needed basis.