It’s not uncommon for small businesses to employ IT companies to manage their IT-related issues and functions to maintain operational efficiency. But not all IT companies are created alike. In fact, some may not even be doing what they are supposed to be doing to address the business’s needs. Here are five aspects small business owners should consider.
There are no “normal” information technology (IT) requirements for a company in today’s market. Some businesses require extensive information security and attention to compliance requirements. Another may be looking for public cloud solutions. Maybe your business needs all these tools and more, and you aren’t sure where to go with IT services. According to CIO Magazine, an average of 4 to 6 percent of revenue is spent on IT.
With a cost that adds up to this much revenue, having a competent and trustworthy IT team is essential. Once the need for IT specialists is apparent, the question is one of insourcing vs. outsourcing and whether to hire an in-house team or an outsourced team on an as-needed basis.