Smartphone glowing with security alert notifications on nightstand at 3 AM with red digital alarm clock showing the time and hand reaching to answer

The Early AM Alert No One Answered: A Christmas Day Ransomware Attack

The week before Christmas, in the early hours of Christmas Day, a security system detected something unusual. A desktop device inside a company’s network had been compromised. Then the attackers moved laterally, reaching two domain controllers. The controllers began making suspicious connections to endpoints linked to known ransomware operations.

The security platform alerted at every stage. Every lateral movement. Every suspicious connection. Every indicator of compromise.

No one acted.

“Although the system had alerted to this activity at every stage,” the security company later reported, “the security team was under great stress during the December period and did not manage to action even these highly critical alerts.”*

The attackers waited. On Christmas Eve, after business hours, the threat re-emerged. Suspicious executables were written. Data was exfiltrated. And in the early hours of Christmas Day, while most employees were offline opening presents with their families, the ransomware payload executed.

The alerts had done their job. The coverage gap turned a detected threat into a full-scale breach.

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Office worker at desk with wall clock visible, reviewing computer screen in bright fluorescent-lit corporate office setting, illustrating the critical first hour of a network breach.

The First 60 Minutes: What Happens When Your Network Is Breached

The Clock Starts Now

A ransomware attack doesn’t announce itself with sirens. It starts with something small-a frozen screen, an error message, a file that won’t open. By the time most organizations realize what’s happening, they’ve already lost precious time.

The first 60 minutes after a breach begins are the most critical. What happens in that window often determines whether an incident becomes a manageable problem or a catastrophic failure.

Here’s what actually happens-minute by minute-when ransomware hits an organization that isn’t prepared.

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Jackson Hospital, the site of a cyber security attack.

The Hospital IT Director Who Became a Cyber Security Hero

The Call That Changed Everything

It was approaching midnight on a Sunday when the emergency room called. The charting system was down. What happened next would determine whether a 100-bed community hospital in Florida’s panhandle would become another ransomware statistic-or a story of disaster averted.

Jamie Hussey had been IT director at Jackson Hospital in Marianna, Florida, for over 25 years. That Sunday night in January 2022, he got a call from the emergency room: they couldn’t connect to the charting system that doctors use to look up patients’ medical histories.

Hussey investigated and quickly realized this wasn’t a routine technical glitch. The charting software, maintained by an outside vendor, was infected with ransomware. And he didn’t have much time to keep it from spreading.

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