The Life Sciences IT Team Your Business Deserves
As a Biocom member, you get exclusive access to an IT partner built for FDA-regulated environments. Human-led expertise. AI-enhanced operations. Security embedded from day one.
Not yet a Biocom member? Learn about membership benefits for life science companies.
What You Get as a Biocom Member
Exclusive access to IT services designed for regulated life science environments—delivered by a team that’s supported biotech, pharma, and medical device companies since 2002.
Your Biocom membership includes:
- Exclusive member pricing on managed IT and cybersecurity services (10-12% savings)
- Preferred rates for cloud migrations and infrastructure projects (10% project labor savings)
- An IT team that scales with you—from startup through Discovery, clinical trials, and commercial production
- HIPAA and FDA 21 CFR Part 11 risk assessments at member rates (10-15% savings)
- Cybersecurity Essentials including dark web monitoring, phishing simulations, and security awareness training (15% savings)
- Dedicated on-site staffing options for specialized support needs (member rates)
- Volume pricing on hardware through preferred suppliers like Lenovo and Cisco
- Growing Member Package—exclusive support tier for companies under 15 users expecting growth (Biocom exclusive, starts at $2,200/month)
Plus, your membership unlocks:
- IT Deal Desk — Access 300+ technology vendors at negotiated member rates
- Compliance expertise built in — GxP, audit trails, data integrity, FDA 21 CFR Part 11
- 24/7 proactive monitoring with same-day response from real people
- No long-term contracts — Month-to-month flexibility as your needs evolve
- Free IT Strategy Session — Schedule a complimentary consultation with our senior team
"Their expertise, responsiveness, and thorough understanding of the IT services landscape were instrumental in guiding us to a well-informed decision."
"I am writing to share my experience with IT Deal Desk powered by centrexIT and Biocom during our recent Request for Proposal (RFP) procurement process for IT Service Desk support at Resilience. Throughout this critical process, we interacted with the IT Deal Desk team, who played a pivotal role in guiding and advising us.
Our journey began with a series of inquiries regarding the industry standards for Managed Service Providers (MSPs) in IT Service Desk Services. We were particularly focused on understanding the competitiveness of a per-user fee model. The IT Deal Desk team's responses were not only prompt but also incredibly insightful. Their explanations about various pricing models, such as paying by headcount, ticket, or team efficiency, provided us with a comprehensive understanding of the market dynamics and helped us make informed decisions.
IT Deal Desk demonstrated subject matter expertise in their detailed breakdown of the benefits and drawbacks of each pricing model. This was particularly evident when we discussed the specifics of our proposal, such as the fee per user for tiers 1, 2, and 3 services, including 14 dedicated resources. Their advice on ensuring the agreement included specific Service Level Agreements (SLAs) and repercussions for violations was invaluable. It reflected a deep understanding of not just pricing strategies, but also the operational excellence necessary for high-quality IT support.
The professionalism and customer-centric approach of the IT Deal Desk team were evident throughout our interactions. They consistently demonstrated a genuine interest in ensuring that our needs were met and that we received the best possible service. Their commitment to providing tailored solutions and transparent communication significantly eased our decision-making process.
In summary, our experience with IT Deal Desk during this RFP process was exceptional. Their expertise, responsiveness, and thorough understanding of the IT services landscape were instrumental in guiding us to a well-informed decision. I highly recommend their services to any organization seeking expert guidance and support in IT procurement."
We're the Life Sciences IT Team
We’ve supported life science companies with IT services for over two decades. We understand what FDA 21 CFR Part 11, HIPAA, and GxP compliance actually mean for your daily operations—and we deliver the expertise regulated businesses deserve.
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Schedule a conversation with a team that understands life sciences IT.
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(619) 651-8700
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Free IT Strategy Session
Take advantage of a complimentary IT strategy session—exclusively for Biocom members. Get expert guidance on security posture, compliance readiness, and technology roadmap planning.