A Culture of Care
centrexIT doesn’t just provide IT services — we provide care to our clients. Our proactive support emphasizes discovering & solving potential issues before they become problems. Our friendly and responsive service assures customers we’re partnering with them at every step.
Discover how centrexIT’s culture of care can help reduce stress and increase efficiency for your business.
How it Started
It’s safe to say centrexIT wouldn’t exist if it weren’t for a San Diego rock-reggae band called Safety Orange.
Dylan Natter led a team managing high-speed internet rollout for Cox Communications, but he wanted to work on his own. Local college student Eric Rockwell worked at a computer store and in IT for a medical group.
One of Dylan’s clients wanted to set up remote connectivity between three offices. Dylan didn’t have much experience in remote connectivity…but his cousin played in Safety Orange with Eric, who did just that for his medical group. They built a solution that let the client – a chiropractic office – expand painlessly. After a few more clients, Eric and Dylan incorporated centrexIT in 2002.
“We thought it was so cool – we can solve these big companies’ communication or efficiency problems by just connecting the dots with tech,” Dylan said. “And who are we? We’re just two guys in their 20s.”
Dylan and Eric both gravitated toward industries like medicine, where security and regulations make for more challenging problems. They obsessed over culture, building an IT company where employees actually enjoyed coming to work.
“Most of our competitors didn’t pay attention to that,” Eric said. “The culture ended up making growing easier. We built a team that wants to work together, and to this day we only hire people who will be a good cultural fit.”
That strategy paid off. Employees enjoy generous health benefits and regular paintball matches. The San Diego Business Journal consistently rates centrexIT one of the best places to work in San Diego.
centrexIT’s model works because it puts people over technology. When clients come looking for outsourced IT, cybersecurity or other services, they want to improve their efficiency and better serve their clients.
“That’s the metric we focus on,” Dylan said. “It’s not about how much RAM we can offer you or how big our server bank is. How are we working every day to make your life easier?”
Over 100 Years of Combined IT Experience
President of centrexIT
Chief Financial Officer
Client Services Manager
Account Executive – Business Development Team
Network & Cloud Operations Manager
Director of QSC, Product Development
Client Care Coordinator