IT Strategy & Leadership
IT System Health
Service Desk Support
Network Operations
Onsite Services
Device Provisioning
Quality Process
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IT Strategy & LeadershipOur virtual CIOs develop technology roadmaps, work with your leadership team to develop and maintain budgets, and help you build toward your goals.
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IT System HealthIT specialists and consultants work both offsite and onsite to maintain a productive IT environment. We explore the root cause of any incidents and develop a corrective, preventative plan to reduce its chance of recurring.
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Service Desk SupportOur team offers multiple methods of contact, provides 24-hour emergency IT support, and is constantly looking at innovative ways to improve your experience.
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Network OperationsOur proactive team of specialized technicians and analysts focuses on maintaining the health of your network. Data backups are managed through a defined process and checked for reliability.
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Onsite ServicesWe support three types of onsite capabilities, depending on the needs of your business. Dedicated onsite technicians serve the location of your choice full-time and function as your local IT team, and reoccurring onsite visits are available if part-time onsite support is needed.
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Device ProvisioningEfficient device provisioning eases the deployment and management of your IT system resources and helps your users get onboarded or upgraded quickly and effectively.
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Quality ProcessEach of our service areas follows a streamlined process focused on the unique needs of the clients we serve.
A quality process gets the results you need and eliminates surprises.
Here are a few things we hear from people who are looking into alternative ways of managing their IT as a solution for their business:
- We are not confident that our current IT provider is able to keep up with our business plans.
- Our current provider seems to be very reactive and requires a lot of our time to manage them.
- We are losing a key person that has been handling our IT and we need a short- and long-term plan.
- Our current provider doesn't seem to really understand or help us adhere to the regulations that are impacting us.
- We seem to be falling behind in technology and are unable to do some things that seem to be basic.
- We do not have a clear IT budget or roadmap and everything seems to be a surprise.
- Our provider keeps losing team members and it is affecting us because we are having to retrain them.
- We are not confident in our current security and are left wondering if we will be next.
why choose us?Are you new